{"id":414,"date":"2017-08-28T16:21:26","date_gmt":"2017-08-28T16:21:26","guid":{"rendered":"https:\/\/www.vielight.com\/?page_id=414"},"modified":"2025-09-16T14:36:48","modified_gmt":"2025-09-16T18:36:48","slug":"questions-answers","status":"publish","type":"page","link":"https:\/\/www.vielight.com\/questions-answers\/","title":{"rendered":"Vielight Questions &#038; Answers"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-no-medium-visibility fusion-no-large-visibility\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:80px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:40px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:13px;--awb-content-font-size:14.8px;--awb-icon-alignment:left;--awb-hover-color:#f9f9f9;--awb-border-color:#cccccc;--awb-background-color:#ffffff;--awb-divider-color:#e0dede;--awb-divider-hover-color:#e0dede;--awb-icon-color:#ffffff;--awb-title-color:#03a9f4;--awb-content-color:#353535;--awb-icon-box-color:#333333;--awb-toggle-hover-accent-color:#03a9f4;--awb-title-font-family:&quot;Poppins&quot;;--awb-title-font-weight:600;--awb-title-font-style:normal;--awb-title-font-size:13px;--awb-content-font-family:&quot;Poppins&quot;;--awb-content-font-style:normal;--awb-content-font-weight:500;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-414-1\"><div class=\"fusion-panel panel-default panel-d06888f892ae078d4 fusion-toggle-has-divider\" style=\"--awb-title-color:#03a9f4;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_d06888f892ae078d4\"><a aria-expanded=\"false\" aria-controls=\"d06888f892ae078d4\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-414-1\" data-target=\"#d06888f892ae078d4\" href=\"#d06888f892ae078d4\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">User Guides<\/span><\/a><\/h4><\/div><div id=\"d06888f892ae078d4\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_d06888f892ae078d4\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Vielight <strong>Neuro 4<\/strong> <a href=\"https:\/\/www.vielight.com\/wp-content\/uploads\/2023\/12\/Neuro-4-User-Guide.pdf\" target=\"_blank\" rel=\"noopener\">User Guide<\/a>\u00a0<b><\/b><\/li>\n<li>Vielight <strong>Vagus<\/strong> <a href=\"https:\/\/www.vielight.com\/wp-content\/uploads\/2023\/12\/Vielight-Vagus-User-Guide.pdf\" target=\"_blank\" rel=\"noopener\">User Guide<\/a><b><\/b><\/li>\n<li>Vielight <strong>X-Plus 4<\/strong> <a href=\"https:\/\/www.vielight.com\/wp-content\/uploads\/2024\/09\/X-Plus-GuideV4.1.pdf\" target=\"_blank\" rel=\"noopener\">User Guide<\/a><b><\/b><\/li>\n<li>Vielight <strong>MIP<\/strong> <a href=\"https:\/\/www.vielight.com\/wp-content\/uploads\/2023\/05\/MIP-User-Guide.pdf\" target=\"_blank\" rel=\"noopener\">User Guide<\/a><b><\/b><\/li>\n<li>Vielight <strong>Neuro Pro 2 White <\/strong><a href=\"https:\/\/www.vielight.com\/wp-content\/uploads\/2025\/07\/NeuroPro2-WiFi-User-ManualGuide32GUI-VL-1.pdf\" target=\"_blank\" rel=\"noopener\">User Guide<\/a><\/li>\n<li>Vielight <strong>Neuro Pro 2 Black<\/strong> <a href=\"https:\/\/www.vielight.com\/wp-content\/uploads\/2025\/09\/NeuroPro2-Black-WiFi-User-ManualGuide32GUI-VL-1.pdf\" target=\"_blank\" rel=\"noopener\">User Guide<\/a> | <strong>WiFi Hub<\/strong> <a href=\"https:\/\/www.vielight.com\/wp-content\/uploads\/2025\/09\/Neuro-Pro-2-WiFi-Hub-Instructional-Manual.pdf\" target=\"_blank\" rel=\"noopener\">User Guide<\/a><\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<hr>\n<p>\u00a0<\/p>\n<p><div class=\"video-shortcode\"><iframe title=\"Vielight Neuro 4 | Set Up Guide\" width=\"1100\" height=\"619\" src=\"https:\/\/www.youtube.com\/embed\/CEcv7ciIFmA?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/p>\n<p><div class=\"video-shortcode\"><iframe title=\"Neuro Pro 2 | Setup Walkthrough\" width=\"1100\" height=\"619\" src=\"https:\/\/www.youtube.com\/embed\/3UDQxZBDe5k?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/p>\n<p><div class=\"video-shortcode\"><iframe title=\"Vielight Vagus Instructional Video\" width=\"1100\" height=\"619\" src=\"https:\/\/www.youtube.com\/embed\/9KJtnE4G82w?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-209828126da1deca2 fusion-toggle-has-divider\" style=\"--awb-title-color:#03a9f4;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_209828126da1deca2\"><a aria-expanded=\"false\" aria-controls=\"209828126da1deca2\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-414-1\" data-target=\"#209828126da1deca2\" href=\"#209828126da1deca2\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Medical Device User Guides<\/span><\/a><\/h4><\/div><div id=\"209828126da1deca2\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_209828126da1deca2\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><strong>Medical Device User Guides<\/strong><\/p>\n<ul>\n<li>\n<p style=\"margin: 0in; font-family: Calibri; font-size: 11.0pt;\">Vielight <strong>RX-Plus<\/strong> User Guide |\u00a0<b><a href=\"https:\/\/www.vielight.com\/wp-content\/uploads\/2024\/09\/002-LAB-001-Rev-02-Vielight-RX-Plus-Operators-Manual.pdf\">Link<\/a><\/b><\/p>\n<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-02e92304c5db8e3cc fusion-toggle-has-divider\" style=\"--awb-title-color:#03a9f4;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_02e92304c5db8e3cc\"><a aria-expanded=\"false\" aria-controls=\"02e92304c5db8e3cc\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-414-1\" data-target=\"#02e92304c5db8e3cc\" href=\"#02e92304c5db8e3cc\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Usage Questions<\/span><\/a><\/h4><\/div><div id=\"02e92304c5db8e3cc\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_02e92304c5db8e3cc\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<h3 data-start=\"204\" data-end=\"244\"><strong data-start=\"208\" data-end=\"244\">How long does each session last?<\/strong><\/h3>\n<p data-start=\"245\" data-end=\"296\">Each Vielight device is auto-timed for ease of use:<\/p>\n<ul data-start=\"297\" data-end=\"515\">\n<li data-start=\"297\" data-end=\"347\">\n<p data-start=\"299\" data-end=\"347\"><strong data-start=\"299\" data-end=\"321\">Intranasal devices<\/strong>: 25 minutes per session<\/p>\n<\/li>\n<li data-start=\"348\" data-end=\"414\">\n<p data-start=\"350\" data-end=\"414\"><strong data-start=\"350\" data-end=\"388\">Vielight Neuro (Alpha, Gamma, Duo)<\/strong>: 20 minutes per session<\/p>\n<\/li>\n<li data-start=\"415\" data-end=\"455\">\n<p data-start=\"417\" data-end=\"455\"><strong data-start=\"417\" data-end=\"429\">X-Plus 3<\/strong>: 25 minutes per session<\/p>\n<\/li>\n<li data-start=\"456\" data-end=\"515\">\n<p data-start=\"458\" data-end=\"515\"><strong data-start=\"458\" data-end=\"465\">MIP<\/strong>: 25 minutes per session (recommended twice daily)<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"517\" data-end=\"520\" \/>\n<h3 data-start=\"522\" data-end=\"573\"><strong data-start=\"526\" data-end=\"573\">How often should I use my Vielight devices?<\/strong><\/h3>\n<h4 data-start=\"575\" data-end=\"616\"><strong data-start=\"580\" data-end=\"616\">Neuro Series (Alpha, Gamma, Duo)<\/strong><\/h4>\n<p data-start=\"617\" data-end=\"748\">The Vielight Neuro is designed for safe, effective home use with simplicity in mind. We recommend the following general guidelines:<\/p>\n<ul data-start=\"750\" data-end=\"1025\">\n<li data-start=\"750\" data-end=\"856\">\n<p data-start=\"752\" data-end=\"856\"><strong data-start=\"752\" data-end=\"761\">Alpha<\/strong>: Ideal for general brain wellness, stress recovery, relaxation, and improving sleep quality.<\/p>\n<\/li>\n<li data-start=\"857\" data-end=\"1025\">\n<p data-start=\"859\" data-end=\"1025\"><strong data-start=\"859\" data-end=\"868\">Gamma<\/strong>: Best used for tasks requiring focus, creativity, cognitive support, or deeper meditation. <em data-start=\"960\" data-end=\"967\">Note:<\/em> Some users may find Gamma too stimulating before bedtime.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1027\" data-end=\"1087\"><strong data-start=\"1027\" data-end=\"1085\">Suggested Usage Pattern for Neuro Duo (Healthy Brain):<\/strong><\/p>\n<ul data-start=\"1088\" data-end=\"1218\">\n<li data-start=\"1088\" data-end=\"1141\">\n<p data-start=\"1090\" data-end=\"1141\"><strong data-start=\"1090\" data-end=\"1099\">Alpha<\/strong>: 3 times per week (e.g., Mon, Wed, Fri)<\/p>\n<\/li>\n<li data-start=\"1142\" data-end=\"1218\">\n<p data-start=\"1144\" data-end=\"1218\"><strong data-start=\"1144\" data-end=\"1153\">Gamma<\/strong>: Once per week (e.g., Sat or Sun)<br data-start=\"1187\" data-end=\"1190\" \/>\u2192 Total: 4 sessions per week<\/p>\n<\/li>\n<\/ul>\n<h4 data-start=\"1220\" data-end=\"1248\"><strong data-start=\"1225\" data-end=\"1246\">Vielight X-Plus 3<\/strong><\/h4>\n<ul data-start=\"1249\" data-end=\"1301\">\n<li data-start=\"1249\" data-end=\"1301\">\n<p data-start=\"1251\" data-end=\"1301\">Recommended once daily (auto-timed for 25 minutes)<\/p>\n<\/li>\n<\/ul>\n<h4 data-start=\"1303\" data-end=\"1326\"><strong data-start=\"1308\" data-end=\"1324\">Vielight MIP<\/strong><\/h4>\n<ul data-start=\"1327\" data-end=\"1397\">\n<li data-start=\"1327\" data-end=\"1397\">\n<p data-start=\"1329\" data-end=\"1397\">Recommended twice daily: once in the morning and once in the evening<\/p>\n<\/li>\n<\/ul>\n<h4 data-start=\"1399\" data-end=\"1442\"><strong data-start=\"1404\" data-end=\"1440\">General Guidelines (All Devices)<\/strong><\/h4>\n<ul data-start=\"1443\" data-end=\"1566\">\n<li data-start=\"1443\" data-end=\"1501\">\n<p data-start=\"1445\" data-end=\"1501\"><strong data-start=\"1445\" data-end=\"1462\">Healthy brain<\/strong>: Use your device once every two days<\/p>\n<\/li>\n<li data-start=\"1502\" data-end=\"1566\">\n<p data-start=\"1504\" data-end=\"1566\"><strong data-start=\"1504\" data-end=\"1523\">Needing support<\/strong>: Use once per day, up to 6 days per week<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1568\" data-end=\"1647\">If you\u2019re unsure about your routine, feel free to <a class=\"\" href=\"https:\/\/www.vielight.com\/contact-us\/\" target=\"_blank\" rel=\"noopener\" data-start=\"1618\" data-end=\"1633\">contact us<\/a> for guidance.<\/p>\n<hr data-start=\"1649\" data-end=\"1652\" \/>\n<h3 data-start=\"1654\" data-end=\"1719\"><strong data-start=\"1658\" data-end=\"1717\">Can I use two devices in each nostril at the same time?<\/strong><\/h3>\n<p data-start=\"1720\" data-end=\"1936\">Yes, you can. For example, you may use the <strong data-start=\"1763\" data-end=\"1786\">Vielight 633 or 655<\/strong> in one nostril and the <strong data-start=\"1810\" data-end=\"1826\">Vielight 810<\/strong> in the other simultaneously. These wavelengths target different systems and do not interfere with each other.<\/p>\n<p data-start=\"1938\" data-end=\"2049\">A research department at the U.S. Veterans Affairs uses this method in clinical settings. <em data-start=\"2028\" data-end=\"2049\">(Link to reference)<\/em><\/p>\n<hr data-start=\"2051\" data-end=\"2054\" \/>\n<h3 data-start=\"2056\" data-end=\"2101\"><strong data-start=\"2060\" data-end=\"2099\">Does it matter which nostril I use?<\/strong><\/h3>\n<p data-start=\"2102\" data-end=\"2289\">Not at all. Either nostril can be used.<br data-start=\"2141\" data-end=\"2144\" \/>However, if you have sinus or eye-related issues, we suggest alternating nostrils occasionally to stimulate both sinuses, optic nerves, and eyes.<\/p>\n<hr data-start=\"2291\" data-end=\"2294\" \/>\n<h3 data-start=\"2296\" data-end=\"2340\"><strong data-start=\"2300\" data-end=\"2338\">Can children use Vielight devices?<\/strong><\/h3>\n<p data-start=\"2341\" data-end=\"2547\">Yes, children can use the devices, but we recommend starting with <strong data-start=\"2407\" data-end=\"2442\">shorter sessions (5\u201310 minutes)<\/strong> and gradually increasing time as tolerated.<br data-start=\"2486\" data-end=\"2489\" \/>If headaches or discomfort occur, reduce the session time.<\/p>\n<hr data-start=\"2549\" data-end=\"2552\" \/>\n<h3 data-start=\"2554\" data-end=\"2603\"><strong data-start=\"2558\" data-end=\"2601\">Can I share a device with someone else?<\/strong><\/h3>\n<p data-start=\"2604\" data-end=\"2825\">Yes, sharing is possible. However, it is <strong data-start=\"2645\" data-end=\"2669\">strongly recommended<\/strong> to disinfect the intranasal applicator between uses with an alcohol swab.<br data-start=\"2743\" data-end=\"2746\" \/>Alternatively, separate nose applicators can be purchased for personal hygiene.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-eda9cafc00a7b7df0 fusion-toggle-has-divider\" style=\"--awb-title-color:#03a9f4;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_eda9cafc00a7b7df0\"><a aria-expanded=\"false\" aria-controls=\"eda9cafc00a7b7df0\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-414-1\" data-target=\"#eda9cafc00a7b7df0\" href=\"#eda9cafc00a7b7df0\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Published Research List<\/span><\/a><\/h4><\/div><div id=\"eda9cafc00a7b7df0\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_eda9cafc00a7b7df0\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<h2 data-start=\"101\" data-end=\"168\">Alzheimer\u2019s Disease (Dementia) \/ Mild Cognitive Impairment (MCI)<\/h2>\n<ul data-start=\"170\" data-end=\"2284\">\n<li data-start=\"170\" data-end=\"718\">\n<p data-start=\"172\" data-end=\"718\"><strong data-start=\"172\" data-end=\"341\">Effects of Home Photobiomodulation Treatments on Cognitive and Behavioral Function and Resting-State Functional Connectivity in Patients with Dementia: A Pilot Trial<\/strong><br data-start=\"341\" data-end=\"344\" \/><em data-start=\"346\" data-end=\"422\">Institutes \u2013 University of California San Francisco &#038; Veterans Affairs USA<\/em><br data-start=\"422\" data-end=\"425\" \/><a class=\"\" href=\"https:\/\/www.vielight.com\/wp-content\/uploads\/2020\/01\/Brain_Photobiomodulation_Alzheimers_Chao_2019.pdf\" target=\"_new\" rel=\"noopener\" data-start=\"427\" data-end=\"547\">Published Study<\/a> | <a class=\"\" href=\"https:\/\/www.vielight.com\/brain-photobiomodulation-and-dementia\/\" target=\"_new\" rel=\"noopener\" data-start=\"550\" data-end=\"629\">Summary<\/a> | Device: <a class=\"\" href=\"https:\/\/www.vielight.com\/devices\/vielight-neuro-gamma\/\" target=\"_new\" rel=\"noopener\" data-start=\"640\" data-end=\"718\">Vielight Neuro Gamma<\/a><\/p>\n<\/li>\n<li data-start=\"720\" data-end=\"991\">\n<p data-start=\"722\" data-end=\"991\"><strong data-start=\"722\" data-end=\"812\">Vielight Neuro RX Gamma \u2013 Alzheimer\u2019s Disease Pivotal Phase III Clinical Trial (n=228)<\/strong><br data-start=\"812\" data-end=\"815\" \/><em data-start=\"817\" data-end=\"865\">Co-institutes \u2013 St Michael\u2019s Hospital, Toronto<\/em><br data-start=\"865\" data-end=\"868\" \/><a class=\"\" href=\"https:\/\/clinicaltrials.gov\/ct2\/show\/NCT03484143\" target=\"_new\" rel=\"noopener\" data-start=\"870\" data-end=\"952\">Clinical Trial Information Link<\/a> (228 participants | 3 years | Ongoing)<\/p>\n<\/li>\n<li data-start=\"993\" data-end=\"1337\">\n<p data-start=\"995\" data-end=\"1337\"><strong data-start=\"995\" data-end=\"1107\">Revitalizing Cognition in Older Adults at Risk for Alzheimer\u2019s Disease With Near-Infrared Photobiomodulation<\/strong><br data-start=\"1107\" data-end=\"1110\" \/><em data-start=\"1112\" data-end=\"1206\">Institutes \u2013 University of Florida, University of Arizona, National Institute on Aging (NIA)<\/em><br data-start=\"1206\" data-end=\"1209\" \/><a class=\"\" href=\"https:\/\/clinicaltrials.gov\/ct2\/show\/NCT04018092\" target=\"_new\" rel=\"noopener\" data-start=\"1211\" data-end=\"1293\">Clinical Trial Information Link<\/a> (168 participants | 5 years | Registration)<\/p>\n<\/li>\n<li data-start=\"1339\" data-end=\"1676\">\n<p data-start=\"1341\" data-end=\"1676\"><strong data-start=\"1341\" data-end=\"1506\">Significant Improvement in Cognition in Mild to Moderately Severe Dementia Cases Treated with Transcranial Plus Intranasal Photobiomodulation: Case Series Report<\/strong><br data-start=\"1506\" data-end=\"1509\" \/><em data-start=\"1511\" data-end=\"1599\">Co-authoring institutes \u2013 Harvard Medical School, Boston University School of Medicine<\/em><br data-start=\"1599\" data-end=\"1602\" \/><a class=\"\" href=\"https:\/\/www.ncbi.nlm.nih.gov\/pmc\/articles\/PMC5568598\/\" target=\"_new\" rel=\"noopener\" data-start=\"1604\" data-end=\"1676\">Published Study<\/a><\/p>\n<\/li>\n<li data-start=\"1678\" data-end=\"2016\">\n<p data-start=\"1680\" data-end=\"2016\"><strong data-start=\"1680\" data-end=\"1755\">Impact of Photobiomodulation (PBM) on Biomarkers of Alzheimer\u2019s Disease<\/strong><br data-start=\"1755\" data-end=\"1758\" \/><em data-start=\"1760\" data-end=\"1813\">Institutes \u2013 University of California San Francisco<\/em><br data-start=\"1813\" data-end=\"1816\" \/><a class=\"\" href=\"https:\/\/clinicaltrials.gov\/ct2\/show\/NCT03405662\" target=\"_new\" rel=\"noopener\" data-start=\"1818\" data-end=\"1900\">Clinical Trial Information Link<\/a> \/ <a class=\"\" href=\"https:\/\/clinicaltrials.ucsf.edu\/trial\/NCT03405662\" target=\"_new\" rel=\"noopener\" data-start=\"1903\" data-end=\"1976\">UCSF Clinical Trials<\/a> (16 participants | 1.5 years | Ongoing)<\/p>\n<\/li>\n<li data-start=\"2018\" data-end=\"2284\">\n<p data-start=\"2020\" data-end=\"2284\"><strong data-start=\"2020\" data-end=\"2181\">A Pilot Study Evaluating the Feasibility, Safety, and Efficacy of Transcranial Photobiomodulation (tPBM) for the Treatment of Mild Cognitive Impairment (MCI)<\/strong><br data-start=\"2181\" data-end=\"2184\" \/><a class=\"\" href=\"https:\/\/pmc.ncbi.nlm.nih.gov\/articles\/PMC11713276\/pdf\/ALZ-20-e095049.pdf\" target=\"_new\" rel=\"noopener\" data-start=\"2186\" data-end=\"2284\">Published Presentation<\/a><\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2286\" data-end=\"2289\" \/>\n<h2 data-start=\"2291\" data-end=\"2329\">Traumatic Brain Injury \/ Concussion<\/h2>\n<ul data-start=\"2331\" data-end=\"4734\">\n<li data-start=\"2331\" data-end=\"2749\">\n<p data-start=\"2333\" data-end=\"2749\"><strong data-start=\"2333\" data-end=\"2438\">Transcranial Photobiomodulation Treatment Effects In Former Athletes With Repetitive Head Hits (n=49)<\/strong><br data-start=\"2438\" data-end=\"2441\" \/><em data-start=\"2443\" data-end=\"2501\">Institutes \u2013 Department of Neurology, University of Utah<\/em><br data-start=\"2501\" data-end=\"2504\" \/><a class=\"\" href=\"https:\/\/www.vielight.com\/blog\/pbm-tbi-study-vielight-neuro\/\" target=\"_new\" rel=\"noopener\" data-start=\"427\" data-end=\"547\">Published Study<\/a> | <a class=\"\" href=\"https:\/\/www.vielight.com\/blog\/pbm-tbi-study-vielight-neuro\/\" target=\"_new\" rel=\"noopener\" data-start=\"550\" data-end=\"629\">Summary<\/a> | Device: <a class=\"\" href=\"https:\/\/www.vielight.com\/devices\/vielight-neuro-gamma\/\" target=\"_new\" rel=\"noopener\" data-start=\"2631\" data-end=\"2709\">Vielight Neuro Gamma<\/a> (49 participants)<\/p>\n<\/li>\n<li data-start=\"3909\" data-end=\"4348\">\n<p data-start=\"3911\" data-end=\"4348\"><strong data-start=\"3911\" data-end=\"4080\">A Proof-of-Concept Study Investigating the Effects of Transcranial Plus Intranasal Photobiomodulation on Cognitive Function after Repetitive Head Acceleration Events<br \/>\n<\/strong><em data-start=\"2443\" data-end=\"2501\">Institutes \u2013 Department of Neurology, University of Utah<\/em><br data-start=\"4080\" data-end=\"4083\" \/><a class=\"\" href=\"https:\/\/www.vielight.com\/blog\/second-phase-tbi-vielight-utah-study\/\" target=\"_new\" rel=\"noopener\" data-start=\"4085\" data-end=\"4163\">Summary<\/a> | <a class=\"\" href=\"https:\/\/www.vielight.com\/wp-content\/uploads\/2025\/07\/A-Proof-of-Concept-Study-Transcranial-Plus-Intranasal-PBM-on-Cognitive-Function-after-RHAE-Liebel-July-2025.pdf\" target=\"_new\" rel=\"noopener\" data-start=\"4166\" data-end=\"4348\">Published Study<\/a>\u00a0 (45 participants)<\/p>\n<\/li>\n<li data-start=\"4350\" data-end=\"4734\">\n<p data-start=\"4352\" data-end=\"4734\"><strong data-start=\"4352\" data-end=\"4452\">Exploring a New Frontier in First Responder Wellness: Transcranial-Intranasal Photobiomodulation<\/strong><br data-start=\"4452\" data-end=\"4455\" \/><a class=\"\" href=\"https:\/\/www.vielight.com\/blog\/exploring-a-new-frontier-in-first-responder-wellness-transcranial-intranasal-photobiomodulation\/\" target=\"_new\" rel=\"noopener\" data-start=\"4457\" data-end=\"4594\">Summary<\/a> | <a class=\"\" href=\"https:\/\/www.liebertpub.com\/doi\/pdf\/10.1177\/15578550251362096#utm_source=FastTrack&#038;utm_medium=email&#038;utm_campaign=photob\" target=\"_new\" rel=\"noopener\" data-start=\"4597\" data-end=\"4734\">Published Study<\/a>\u00a0 (15 participants)<\/p>\n<\/li>\n<li data-start=\"2751\" data-end=\"3061\">\n<p data-start=\"2753\" data-end=\"3061\"><strong data-start=\"2753\" data-end=\"2899\">Transcranial Photobiomodulation Treatment: Significant Improvements in Four Ex-Football Players with Possible Chronic Traumatic Encephalopathy<\/strong><br data-start=\"2899\" data-end=\"2902\" \/><em data-start=\"2904\" data-end=\"2979\">Institutes \u2013 Boston University School of Medicine, Harvard Medical School<\/em><br data-start=\"2979\" data-end=\"2982\" \/><a class=\"\" href=\"https:\/\/www.ncbi.nlm.nih.gov\/pmc\/articles\/PMC9912826\/\" target=\"_new\" rel=\"noopener\" data-start=\"2984\" data-end=\"3061\">Published Study Link<\/a><\/p>\n<\/li>\n<li data-start=\"3063\" data-end=\"3605\">\n<p data-start=\"3065\" data-end=\"3605\"><strong data-start=\"3065\" data-end=\"3187\">Changes in Brain Function and Structure After Self-Administered Home Photobiomodulation Treatment in a Concussion Case<\/strong><br data-start=\"3187\" data-end=\"3190\" \/><em data-start=\"3192\" data-end=\"3320\">Institutes \u2013 VA Advanced Imaging Research Center, San Francisco VA Health Care System, University of California, San Francisco<\/em><br \/>\n<strong><u><a href=\"https:\/\/www.frontiersin.org\/articles\/10.3389\/fneur.2020.00952\/full?&#038;utm_source=Email_to_authors_&#038;utm_medium=Email&#038;utm_content=T1_11.5e1_author&#038;utm_campaign=Email_publication&#038;field=&#038;journalName=Frontiers_in_Neurology&#038;id=536411\" target=\"_blank\" rel=\"noopener\">Published Study Link<\/a><\/u><\/strong> (Frontiers, Neurology, 2020)<\/p>\n<\/li>\n<li data-start=\"3607\" data-end=\"3907\">\n<p data-start=\"3609\" data-end=\"3907\"><strong data-start=\"3609\" data-end=\"3670\">Photobiomodulation to Improve Cognition in TBI, With fMRI<\/strong><br data-start=\"3670\" data-end=\"3673\" \/><em data-start=\"3675\" data-end=\"3732\">Institutes \u2013 Boston Veterans Affairs Research Institute<\/em><br data-start=\"3732\" data-end=\"3735\" \/><a class=\"cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"3737\" data-end=\"3870\">Clinical Trial Information Link<\/a> (20 participants | 1 year | Ongoing)<br \/>\n<strong><u><a href=\"https:\/\/www.clinicaltrials.gov\/ct2\/show\/NCT04230577?term=photobiomodulation&#038;cond=TBI&#038;draw=2&#038;rank=1\" target=\"_blank\" rel=\"noopener\">Clinical Trial Information Link<\/a><\/u><\/strong> (US National Library of Medicine)<strong>\u00a0<\/strong>(20 participants | 1 years | Ongoing)<\/p>\n<\/li>\n<\/ul>\n<hr \/>\n<h2 data-start=\"3669\" data-end=\"3691\">Parkinson\u2019s Disease<\/h2>\n<ul data-start=\"3693\" data-end=\"4907\">\n<li data-start=\"3693\" data-end=\"4240\">\n<p data-start=\"3695\" data-end=\"4240\"><strong data-start=\"3695\" data-end=\"3815\">Improvements in Clinical Signs of Parkinson\u2019s Disease Using Photobiomodulation: A Prospective Proof-of-Concept Study<\/strong><br data-start=\"3815\" data-end=\"3818\" \/><em data-start=\"3820\" data-end=\"3907\">Institutes \u2013 University of Sydney, University of New South Wales, Griffith University<\/em><br data-start=\"3907\" data-end=\"3910\" \/><a class=\"\" href=\"https:\/\/www.vielight.com\/wp-content\/uploads\/2021\/12\/Improvements-in-clinical-signs-of-Parkinsons-disease-Liebert-2021-1.pdf\" target=\"_new\" rel=\"noopener\" data-start=\"3912\" data-end=\"4059\">Published Study Link<\/a> | <a class=\"\" href=\"https:\/\/www.vielight.com\/parkinsons-disease-and-brain-photobiomodulation\/\" target=\"_new\" rel=\"noopener\" data-start=\"4062\" data-end=\"4151\">Blog Summary<\/a> | Device: <a class=\"\" href=\"https:\/\/www.vielight.com\/devices\/vielight-neuro-gamma\/\" target=\"_new\" rel=\"noopener\" data-start=\"4162\" data-end=\"4240\">Vielight Neuro Gamma<\/a><\/p>\n<\/li>\n<li data-start=\"4242\" data-end=\"4464\">\n<p data-start=\"4244\" data-end=\"4464\"><strong data-start=\"4244\" data-end=\"4297\">Pilot Intervention With Near Infrared Stimulation<\/strong><br data-start=\"4297\" data-end=\"4300\" \/><em data-start=\"4302\" data-end=\"4338\">Institutes \u2013 University of Florida<\/em><br data-start=\"4338\" data-end=\"4341\" \/><a class=\"\" href=\"https:\/\/clinicaltrials.gov\/ct2\/show\/NCT03551392\" target=\"_new\" rel=\"noopener\" data-start=\"4343\" data-end=\"4425\">Clinical Trial Information Link<\/a> (135 participants | 4 years | Ongoing)<\/p>\n<\/li>\n<li data-start=\"4466\" data-end=\"4907\">\n<p data-start=\"4468\" data-end=\"4907\"><strong data-start=\"4468\" data-end=\"4629\">Evaluation of Dose of Photobiomodulation (Light) Therapy and Physiotherapy for Improving Quality of Life Outcomes and Mobility in Parkinson\u2019s Disease (Pilot)<\/strong><br data-start=\"4629\" data-end=\"4632\" \/><em data-start=\"4634\" data-end=\"4693\">Institutes \u2013 University of Sydney, University of Brisbane<\/em><br \/>\n<strong><u><a href=\"https:\/\/www.anzctr.org.au\/Trial\/Registration\/TrialReview.aspx?id=373999&#038;isReview=true\" target=\"_blank\" rel=\"noopener\">Clinical Trial Information Link<\/a><\/u><\/strong> (Australian New Zealand Clinical Trial Registry)<strong>\u00a0<\/strong>(16 participants | 1.5 years | Ongoing)<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"4909\" data-end=\"4912\" \/>\n<h2 data-start=\"4914\" data-end=\"4942\">PTSD and Gulf War Illness<\/h2>\n<ul data-start=\"4944\" data-end=\"5347\">\n<li data-start=\"4944\" data-end=\"5347\">\n<p data-start=\"4946\" data-end=\"5347\"><strong data-start=\"4946\" data-end=\"5076\">Improvements in Gulf War Illness Symptoms After Near-Infrared Transcranial and Intranasal Photobiomodulation: Two Case Reports<\/strong><br data-start=\"5076\" data-end=\"5079\" \/><em data-start=\"5081\" data-end=\"5157\">Institutes \u2013 University of California San Francisco &#038; Veterans Affairs USA<\/em><br data-start=\"5157\" data-end=\"5160\" \/><a class=\"\" href=\"https:\/\/www.vielight.com\/wp-content\/uploads\/2020\/01\/Chao_2019_MilMed.pdf\" target=\"_new\" rel=\"noopener\" data-start=\"5162\" data-end=\"5258\">Published Study Link<\/a> | Device: <a class=\"\" href=\"https:\/\/www.vielight.com\/devices\/vielight-neuro-alpha\/\" target=\"_new\" rel=\"noopener\" data-start=\"5269\" data-end=\"5347\">Vielight Neuro Alpha<\/a><\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"5349\" data-end=\"5352\" \/>\n<h2 data-start=\"5354\" data-end=\"5387\">Autism Spectrum Disorder (ASD)<\/h2>\n<ul data-start=\"5389\" data-end=\"5854\">\n<li data-start=\"5389\" data-end=\"5854\">\n<p data-start=\"5391\" data-end=\"5854\"><strong data-start=\"5391\" data-end=\"5515\">Transcranial Photobiomodulation for the Treatment of Children with Autism Spectrum Disorder (ASD): A Retrospective Study<\/strong><br data-start=\"5515\" data-end=\"5518\" \/><em data-start=\"5520\" data-end=\"5608\">Institutes \u2013 Istituto di Neuroscienze, Italy &#038; Albert Einstein College of Medicine, NY<\/em><br data-start=\"5608\" data-end=\"5611\" \/><a class=\"\" href=\"https:\/\/www.ncbi.nlm.nih.gov\/pmc\/articles\/PMC9139753\/\" target=\"_new\" rel=\"noopener\" data-start=\"5613\" data-end=\"5690\">Published Study Link<\/a> | <a class=\"\" href=\"https:\/\/www.vielight.com\/brain-photobiomodulation-and-autism\/\" target=\"_new\" rel=\"noopener\" data-start=\"5693\" data-end=\"5770\">Blog Summary<\/a> | Device: <a class=\"\" href=\"https:\/\/www.vielight.com\/devices\/vielight-neuro-duo\" target=\"_new\" rel=\"noopener\" data-start=\"5781\" data-end=\"5854\">Vielight Neuro Duo<\/a><\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"5856\" data-end=\"5859\" \/>\n<h2 data-start=\"5861\" data-end=\"5872\">Covid-19<\/h2>\n<ul data-start=\"5874\" data-end=\"6521\">\n<li data-start=\"5874\" data-end=\"6225\">\n<p data-start=\"5876\" data-end=\"6225\"><strong data-start=\"5876\" data-end=\"5947\">Vielight RX Plus for the Treatment of COVID-19 Respiratory Symptoms<\/strong><br data-start=\"5947\" data-end=\"5950\" \/><em data-start=\"5952\" data-end=\"5976\">Various clinical sites<\/em><br data-start=\"5976\" data-end=\"5979\" \/><a class=\"\" href=\"https:\/\/www.medrxiv.org\/content\/10.1101\/2022.06.16.22276503v1\" target=\"_new\" rel=\"noopener\" data-start=\"5981\" data-end=\"6066\">Pre-print of Results<\/a> (295 participants | 1 year | Pre-publication)<br data-start=\"6112\" data-end=\"6115\" \/><a class=\"cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"6117\" data-end=\"6225\">Medical Device License<\/a><\/p>\n<\/li>\n<li data-start=\"6227\" data-end=\"6521\">\n<p data-start=\"6229\" data-end=\"6521\"><strong data-start=\"6229\" data-end=\"6243\">Post-Covid<\/strong> \u2013 A Pilot Study Evaluating the Efficacy of the Vielight Neuro RX Gamma in the Treatment of Post COVID-19 Cognitive Impairment<br data-start=\"6369\" data-end=\"6372\" \/><em data-start=\"6374\" data-end=\"6398\">Various clinical sites<\/em><br data-start=\"6398\" data-end=\"6401\" \/><a class=\"\" href=\"https:\/\/clinicaltrials.gov\/ct2\/show\/NCT05857124\" target=\"_new\" rel=\"noopener\" data-start=\"6403\" data-end=\"6480\">Clinical Trial Information<\/a> (36 participants | 1 year | Recruitment)<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"6523\" data-end=\"6526\" \/>\n<h2 data-start=\"6528\" data-end=\"6572\">Brain EEG Modulation and Cellular Effects<\/h2>\n<ul data-start=\"6574\" data-end=\"8102\">\n<li data-start=\"6574\" data-end=\"7052\">\n<p data-start=\"6576\" data-end=\"7052\"><strong data-start=\"6576\" data-end=\"6704\">Enhancement of Divergent Creative Thinking After Transcranial Near-Infrared Photobiomodulation Over the Default Mode Network<\/strong><br data-start=\"6704\" data-end=\"6707\" \/><em data-start=\"6709\" data-end=\"6802\">Institutes \u2013 University of Deusto, University of Montpellier, Pennsylvania State University<\/em><br data-start=\"6802\" data-end=\"6805\" \/><a class=\"\" href=\"https:\/\/www.vielight.com\/wp-content\/uploads\/2023\/06\/Creative-Thinking-After-tPBM-NIR-Over-the-DMN-Pena-2023-Vielight-Neuro-Gamma.pdf\" target=\"_new\" rel=\"noopener\" data-start=\"6807\" data-end=\"6963\">Published Study Link<\/a> | Device: <a class=\"\" href=\"https:\/\/www.vielight.com\/devices\/vielight-neuro-gamma\/\" target=\"_new\" rel=\"noopener\" data-start=\"6974\" data-end=\"7052\">Vielight Neuro Gamma<\/a><\/p>\n<\/li>\n<li data-start=\"7054\" data-end=\"7380\">\n<p data-start=\"7056\" data-end=\"7380\"><strong data-start=\"7056\" data-end=\"7144\">Near-Infrared Photobiomodulation of Living Cells, Tubulin, and Microtubules In Vitro<\/strong><br data-start=\"7144\" data-end=\"7147\" \/><em data-start=\"7149\" data-end=\"7244\">Institutes \u2013 University of Alberta, Princeton University, Politecnico di Torino, Vielight Inc<\/em><br data-start=\"7244\" data-end=\"7247\" \/><a class=\"\" href=\"https:\/\/www.frontiersin.org\/articles\/10.3389\/fmedt.2022.871196\/full\" target=\"_new\" rel=\"noopener\" data-start=\"7249\" data-end=\"7340\">Published Study Link<\/a> (Frontiers in Medical Technology, 2022)<\/p>\n<\/li>\n<li data-start=\"7382\" data-end=\"7748\">\n<p data-start=\"7384\" data-end=\"7748\"><strong data-start=\"7384\" data-end=\"7526\">Pulsed Near Infrared Transcranial and Intranasal Photobiomodulation Significantly Modulates Neural Oscillations: A Pilot Exploratory Study<\/strong><br data-start=\"7526\" data-end=\"7529\" \/><em data-start=\"7531\" data-end=\"7602\">Institutes \u2013 Centre for Therapeutic Brain Intervention, CAMH, Toronto<\/em><br data-start=\"7602\" data-end=\"7605\" \/><a class=\"\" href=\"https:\/\/rdcu.be\/bxMEN\" target=\"_new\" rel=\"noopener\" data-start=\"7607\" data-end=\"7652\">Published Study Link<\/a> (Scientific Reports, 2019) | <a class=\"\" href=\"https:\/\/www.ncbi.nlm.nih.gov\/pmc\/articles\/PMC6474892\/\" target=\"_new\" rel=\"noopener\" data-start=\"7682\" data-end=\"7748\">NCBI Link<\/a><\/p>\n<\/li>\n<li data-start=\"7750\" data-end=\"8102\">\n<p data-start=\"7752\" data-end=\"8102\"><strong data-start=\"7752\" data-end=\"7909\">Modulation of Cortical Oscillations Using 10Hz Near-Infrared Transcranial and Intranasal Photobiomodulation: A Randomized Sham-Controlled Crossover Study<\/strong><br data-start=\"7909\" data-end=\"7912\" \/><a class=\"\" href=\"https:\/\/www.brainstimjrnl.com\/article\/S1935-861X(21)00491-5\/fulltext?fbclid=IwAR3GqKCbTuPmXciNzXRiDPuWl1GYexwhYEx0gCmNaWNTOfGQoSMZgmSUrbg\" target=\"_new\" rel=\"noopener\" data-start=\"7914\" data-end=\"8068\">Abstract Link<\/a> (Brain Stimulation Journal, 2021)<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"8104\" data-end=\"8107\" \/>\n<h2 data-start=\"8109\" data-end=\"8151\">Systemic, Anti-Viral and Anti-Microbial<\/h2>\n<ul data-start=\"8153\" data-end=\"9295\">\n<li data-start=\"8153\" data-end=\"8504\">\n<p data-start=\"8155\" data-end=\"8504\"><strong data-start=\"8155\" data-end=\"8226\">Vielight RX Plus for the Treatment of COVID-19 Respiratory Symptoms<\/strong><br data-start=\"8226\" data-end=\"8229\" \/><em data-start=\"8231\" data-end=\"8255\">Various clinical sites<\/em><br data-start=\"8255\" data-end=\"8258\" \/><a class=\"\" href=\"https:\/\/www.medrxiv.org\/content\/10.1101\/2022.06.16.22276503v1\" target=\"_new\" rel=\"noopener\" data-start=\"8260\" data-end=\"8345\">Pre-print of Results<\/a> (295 participants | 1 year | Pre-publication)<br data-start=\"8391\" data-end=\"8394\" \/><a class=\"cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"8396\" data-end=\"8504\">Medical Device License<\/a><\/p>\n<\/li>\n<li data-start=\"8506\" data-end=\"8795\">\n<p data-start=\"8508\" data-end=\"8795\"><strong data-start=\"8508\" data-end=\"8661\">Antimicrobial Photodynamic Inactivation Mediated by Tetracyclines in Vitro and in Vivo: Photochemical Mechanisms and Potentiation by Potassium Iodide<\/strong><br data-start=\"8661\" data-end=\"8664\" \/><em data-start=\"8666\" data-end=\"8703\">Institutes \u2013 Harvard Medical School<\/em><br data-start=\"8703\" data-end=\"8706\" \/><a class=\"\" href=\"https:\/\/www.nature.com\/articles\/s41598-018-35594-y#Sec16\" target=\"_new\" rel=\"noopener\" data-start=\"8708\" data-end=\"8788\">Published Study Link<\/a> (2018)<\/p>\n<\/li>\n<li data-start=\"8797\" data-end=\"9027\">\n<p data-start=\"8799\" data-end=\"9027\"><strong data-start=\"8799\" data-end=\"8889\">Antimicrobial Blue Light Therapy for Infectious Keratitis: Ex Vivo and In Vivo Studies<\/strong><br data-start=\"8889\" data-end=\"8892\" \/><em data-start=\"8894\" data-end=\"8931\">Institutes \u2013 Harvard Medical School<\/em><br data-start=\"8931\" data-end=\"8934\" \/><a class=\"\" href=\"https:\/\/iovs.arvojournals.org\/article.aspx?articleid=2600146\" target=\"_new\" rel=\"noopener\" data-start=\"8936\" data-end=\"9020\">Published Study Link<\/a> (2017)<\/p>\n<\/li>\n<li data-start=\"9029\" data-end=\"9295\">\n<p data-start=\"9031\" data-end=\"9295\"><strong data-start=\"9031\" data-end=\"9124\">Antimicrobial Blue Light Inactivation of <em data-start=\"9074\" data-end=\"9092\">Candida albicans<\/em>: In Vitro and In Vivo Studies<\/strong><br data-start=\"9124\" data-end=\"9127\" \/><em data-start=\"9129\" data-end=\"9166\">Institutes \u2013 Harvard Medical School<\/em><br data-start=\"9166\" data-end=\"9169\" \/><a class=\"cursor-pointer\" href=\"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/21505594.2016.1155015?scroll=top&#038;needAccess=true\" target=\"_new\" rel=\"noopener\" data-start=\"9171\" data-end=\"9288\">Published Study Link<\/a> (2015)<\/p>\n<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-19cab93174ad00db3 fusion-toggle-has-divider\" style=\"--awb-title-color:#03a9f4;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_19cab93174ad00db3\"><a aria-expanded=\"false\" aria-controls=\"19cab93174ad00db3\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-414-1\" data-target=\"#19cab93174ad00db3\" href=\"#19cab93174ad00db3\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Research with Us<\/span><\/a><\/h4><\/div><div id=\"19cab93174ad00db3\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_19cab93174ad00db3\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>If you are a researcher and interested in photobiomodulation research, we welcome you to reach out to us.<\/p>\n<p>Our 7+ PhDs have collaborated with multiple organizations, including Harvard Medical School and the US VA for a decade.<\/p>\n<p>The Vielight Neuro offers industry-leading energy density and an adjustable design to target various brain networks.<\/p>\n<p>Please write to: <a href=\"mailto:research.help@vielight.com\" target=\"_blank\" rel=\"noopener\">research.help@vielight.com<\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-8929414050c4b6a31 fusion-toggle-has-divider\" style=\"--awb-title-color:#03a9f4;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_8929414050c4b6a31\"><a aria-expanded=\"false\" aria-controls=\"8929414050c4b6a31\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-414-1\" data-target=\"#8929414050c4b6a31\" href=\"#8929414050c4b6a31\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">General Questions<\/span><\/a><\/h4><\/div><div id=\"8929414050c4b6a31\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_8929414050c4b6a31\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<h3 data-start=\"163\" data-end=\"207\"><strong data-start=\"167\" data-end=\"205\">What is near-infrared (NIR) light?<\/strong><\/h3>\n<p data-start=\"208\" data-end=\"554\">Near-infrared (NIR) light is a form of electromagnetic radiation with wavelengths between <strong data-start=\"298\" data-end=\"321\">700\u20131400 nanometers<\/strong>. It is mostly invisible to the naked eye, even at high power densities. NIR is widely studied for its ability to penetrate biological tissues and influence cellular processes \u2014 the foundational principle of photobiomodulation (PBM).<\/p>\n<hr data-start=\"556\" data-end=\"559\" \/>\n<h3 data-start=\"561\" data-end=\"609\"><strong data-start=\"565\" data-end=\"607\">Do the devices come with instructions?<\/strong><\/h3>\n<p data-start=\"610\" data-end=\"771\">Yes. Every Vielight device includes a printed <strong data-start=\"656\" data-end=\"671\">user manual<\/strong> in the packaging.<br data-start=\"689\" data-end=\"692\" \/>If you&#8217;ve misplaced it, digital copies are available <a class=\"\" href=\"https:\/\/www.vielight.com\/questions-answers\/\" target=\"_blank\" rel=\"noopener\" data-start=\"745\" data-end=\"754\">here<\/a>. <em data-start=\"756\" data-end=\"771\">(Insert link)<\/em><\/p>\n<hr data-start=\"773\" data-end=\"776\" \/>\n<h3 data-start=\"778\" data-end=\"840\"><strong data-start=\"782\" data-end=\"838\">What conditions do the intranasal devices help with?<\/strong><\/h3>\n<p data-start=\"841\" data-end=\"966\">Vielight devices are currently classified as <strong data-start=\"886\" data-end=\"902\">experimental<\/strong> and are not intended to diagnose, treat, or cure any condition.<\/p>\n<p data-start=\"968\" data-end=\"1166\">However, our <strong data-start=\"981\" data-end=\"996\">pilot study<\/strong>\u2014conducted in collaboration with researchers from <strong data-start=\"1046\" data-end=\"1072\">Harvard Medical School<\/strong> and <strong data-start=\"1077\" data-end=\"1117\">Boston University School of Medicine<\/strong>\u2014yielded <strong data-start=\"1126\" data-end=\"1155\">statistically significant<\/strong> results.<\/p>\n<p data-start=\"1168\" data-end=\"1290\">To further validate our technology, we\u2019re conducting clinical trials in partnership with respected institutions including:<\/p>\n<ul data-start=\"1291\" data-end=\"1394\">\n<li data-start=\"1291\" data-end=\"1325\">\n<p data-start=\"1293\" data-end=\"1325\"><strong data-start=\"1293\" data-end=\"1323\">Baycrest Hospital (Canada)<\/strong><\/p>\n<\/li>\n<li data-start=\"1326\" data-end=\"1365\">\n<p data-start=\"1328\" data-end=\"1365\"><strong data-start=\"1328\" data-end=\"1363\">St. Michael\u2019s Hospital (Canada)<\/strong><\/p>\n<\/li>\n<li data-start=\"1366\" data-end=\"1394\">\n<p data-start=\"1368\" data-end=\"1394\"><strong data-start=\"1368\" data-end=\"1394\">Veterans Affairs (USA)<\/strong><\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1396\" data-end=\"1399\" \/>\n<h3 data-start=\"1401\" data-end=\"1441\"><strong data-start=\"1405\" data-end=\"1439\">How soon can I expect results?<\/strong><\/h3>\n<p data-start=\"1442\" data-end=\"1641\">Results vary significantly between individuals.<br data-start=\"1489\" data-end=\"1492\" \/>Some users report noticeable effects within a week, while others may take longer to perceive improvements in overall wellness and cognitive function.<\/p>\n<hr data-start=\"1643\" data-end=\"1646\" \/>\n<h3 data-start=\"1648\" data-end=\"1742\"><strong data-start=\"1652\" data-end=\"1740\">Can I cover the intranasal applicator with plastic or other materials if I share it?<\/strong><\/h3>\n<p data-start=\"1743\" data-end=\"1990\"><strong data-start=\"1743\" data-end=\"1750\">No.<\/strong> Covering the applicator (e.g., with plastic caps or wraps) will interfere with the <strong data-start=\"1834\" data-end=\"1865\">coherence and effectiveness<\/strong> of the light output.<br data-start=\"1886\" data-end=\"1889\" \/>If sharing, we recommend sanitizing the applicator between uses or purchasing additional applicators.<\/p>\n<hr data-start=\"1992\" data-end=\"1995\" \/>\n<h3 data-start=\"1997\" data-end=\"2063\"><strong data-start=\"2001\" data-end=\"2061\">Will the intranasal devices interfere with my pacemaker?<\/strong><\/h3>\n<p data-start=\"2064\" data-end=\"2221\">There are <strong data-start=\"2074\" data-end=\"2094\">no known reports<\/strong> of Vielight devices interfering with pacemakers.<br data-start=\"2143\" data-end=\"2146\" \/>However, if you have concerns, consult your healthcare provider before use.<\/p>\n<hr data-start=\"2223\" data-end=\"2226\" \/>\n<h3 data-start=\"2228\" data-end=\"2286\"><strong data-start=\"2232\" data-end=\"2284\">Can I bring and use Vielight devices on a plane?<\/strong><\/h3>\n<p data-start=\"2287\" data-end=\"2391\">Yes. Vielight devices are <strong data-start=\"2313\" data-end=\"2345\">portable and safe for travel<\/strong>. They can be carried and used during flights.<\/p>\n<hr data-start=\"2393\" data-end=\"2396\" \/>\n<h3 data-start=\"2398\" data-end=\"2440\"><strong data-start=\"2402\" data-end=\"2438\">Where are Vielight devices made?<\/strong><\/h3>\n<p data-start=\"2441\" data-end=\"2537\">Vielight devices are <strong data-start=\"2462\" data-end=\"2497\">assembled in the USA and Canada<\/strong>, using <strong data-start=\"2505\" data-end=\"2536\">components sourced globally<\/strong>.<\/p>\n<hr \/>\n<h3 data-start=\"2398\" data-end=\"2440\"><strong data-start=\"2402\" data-end=\"2438\">Why 810nm vs 1064nm \/ 1070nm?<\/strong><\/h3>\n<p>According to\u00a0<a href=\"https:\/\/pmc.ncbi.nlm.nih.gov\/articles\/PMC7039173\/\" target=\"_blank\" rel=\"noopener\">a study by Harvard Medical School<\/a>, Department of Psychiatry, the 810nm wavelength has been found to be superior to other wavelengths that includes 1070 nm for penetration. This study is also supported <a href=\"https:\/\/pmc.ncbi.nlm.nih.gov\/articles\/PMC6076872\/#:~:text=has%20been%20shown%20to%20be%20far%20superior%20for%20in%2Dvivo%20and%20intraoperative%20optical%20imaging%20than%20visible%20light.%20The%20second%20clear%20window%2C%20operating%20in%20the%20wavelength%20range%20of%201000%20nm%20to%201700%20nm\" target=\"_blank\" rel=\"noopener\">by the body&#8217;s first optical window<\/a> existing between 650nm and 950m, used in NIR medical imaging. This first optical window has been shown to be far superior for in-vivo and intraoperative optical imaging than visible light. The second clear window, operating in the wavelength range of 1000 nm to 1700 nm.<sup>[<a href=\"https:\/\/pmc.ncbi.nlm.nih.gov\/articles\/PMC6076872\/\" target=\"_blank\" rel=\"noopener\">1<\/a>]<\/sup><\/p>\n<p>The 1070nm wavelength is longer than 810nm, but it is more strongly absorbed by water, which is abundant in biological tissues. This increased absorption by water can lead to reduced tissue penetration despite the longer wavelength.<sup>[<a href=\"https:\/\/pmc.ncbi.nlm.nih.gov\/articles\/PMC3321368\/?utm_source=chatgpt.com#:~:text=Comparing%20this%20to%20the%20absorption%20spectrum%20of%20water%20(which%20peaks%20between%20900%20nm%20and%201100%20nm\" target=\"_blank\" rel=\"noopener\">2<\/a>]<\/sup><\/p>\n<ul>\n<li><strong>Water Absorption<\/strong>: The absorption of light by water increases with wavelength, particularly in the near-infrared range. At 1064nm, water absorbs more light compared to 810nm, which can limit how deeply the light can penetrate into tissues.<\/li>\n<li><strong>Penetration Depth<\/strong>: Although 1064nm has the potential for deeper penetration due to its longer wavelength, the increased absorption by water in tissues often counteracts this, resulting in less effective penetration compared to 810nm.<\/li>\n<\/ul>\n<hr data-start=\"2539\" data-end=\"2542\" \/>\n<h3 data-start=\"2544\" data-end=\"2586\"><strong data-start=\"2548\" data-end=\"2584\">What if I don\u2019t see any results?<\/strong><\/h3>\n<p data-start=\"2587\" data-end=\"2801\">If you&#8217;re unsatisfied with your results, Vielight offers a <strong data-start=\"2646\" data-end=\"2680\">6-month satisfaction guarantee<\/strong> with an <strong data-start=\"2689\" data-end=\"2703\">80% refund<\/strong> of the purchase price.<br data-start=\"2726\" data-end=\"2729\" \/>To initiate a return, please contact the <strong data-start=\"2770\" data-end=\"2800\">original point of purchase<\/strong>.<\/p>\n<blockquote data-start=\"2803\" data-end=\"3024\">\n<p data-start=\"2805\" data-end=\"3024\">\u26a0\ufe0f <strong data-start=\"2808\" data-end=\"2827\">Important Note:<\/strong><br data-start=\"2827\" data-end=\"2830\" \/>As of <strong data-start=\"2836\" data-end=\"2853\">March 1, 2017<\/strong>, our <strong data-start=\"2859\" data-end=\"2925\">customer support, satisfaction guarantee, and product warranty<\/strong> <strong data-start=\"2926\" data-end=\"2942\">do not apply<\/strong> to devices purchased through <strong data-start=\"2972\" data-end=\"2996\">unauthorized sellers<\/strong>, including Amazon and eBay.<\/p>\n<\/blockquote>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-60f5e46956992e387 fusion-toggle-has-divider\" style=\"--awb-title-color:#03a9f4;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_60f5e46956992e387\"><a aria-expanded=\"false\" aria-controls=\"60f5e46956992e387\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-414-1\" data-target=\"#60f5e46956992e387\" href=\"#60f5e46956992e387\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Device Specific Questions<\/span><\/a><\/h4><\/div><div id=\"60f5e46956992e387\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_60f5e46956992e387\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<h3 data-start=\"153\" data-end=\"236\"><strong data-start=\"157\" data-end=\"234\">What\u2019s the difference between the Vielight 810 and the Neuro Alpha\/Gamma?<\/strong><\/h3>\n<ul data-start=\"237\" data-end=\"858\">\n<li data-start=\"237\" data-end=\"407\">\n<p data-start=\"239\" data-end=\"407\">The <strong data-start=\"243\" data-end=\"259\">Vielight 810<\/strong> is a compact, <strong data-start=\"274\" data-end=\"300\">intranasal-only device<\/strong> that uses <strong data-start=\"311\" data-end=\"334\">near-infrared (NIR)<\/strong> light and is designed for <strong data-start=\"361\" data-end=\"404\">everyday wellness and cognitive support<\/strong>.<\/p>\n<\/li>\n<li data-start=\"408\" data-end=\"858\">\n<p data-start=\"410\" data-end=\"714\">The <strong data-start=\"414\" data-end=\"429\">Neuro Alpha<\/strong> and <strong data-start=\"434\" data-end=\"449\">Neuro Gamma<\/strong> offer more <strong data-start=\"461\" data-end=\"503\">powerful and comprehensive stimulation<\/strong>, combining a <strong data-start=\"517\" data-end=\"550\">transcranial infrared headset<\/strong> with an <strong data-start=\"559\" data-end=\"584\">intranasal applicator<\/strong>. These models deliver a <strong data-start=\"609\" data-end=\"647\">significantly higher power density<\/strong> than the 810 and are designed for deeper brain photobiomodulation.<\/p>\n<p data-start=\"718\" data-end=\"742\"><strong data-start=\"718\" data-end=\"740\">Recommended Usage:<\/strong><\/p>\n<ul data-start=\"745\" data-end=\"858\">\n<li data-start=\"745\" data-end=\"805\">\n<p data-start=\"747\" data-end=\"805\"><strong data-start=\"747\" data-end=\"777\">Healthy cognitive function<\/strong>: Once every <strong data-start=\"790\" data-end=\"803\">other day<\/strong><\/p>\n<\/li>\n<li data-start=\"808\" data-end=\"858\">\n<p data-start=\"810\" data-end=\"858\"><strong data-start=\"810\" data-end=\"842\">Noticeable cognitive decline<\/strong>: Once <strong data-start=\"849\" data-end=\"858\">daily<\/strong><\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p data-start=\"860\" data-end=\"992\">\ud83d\udcda <em data-start=\"863\" data-end=\"992\">A full list of over 20 Vielight research and publications can be found here: <strong><a class=\"\" href=\"https:\/\/www.vielight.com\/research\" target=\"_new\" rel=\"noopener\" data-start=\"933\" data-end=\"991\">vielight.com\/research<\/a><\/strong><\/em><\/p>\n<hr data-start=\"994\" data-end=\"997\" \/>\n<h3 data-start=\"999\" data-end=\"1071\"><strong data-start=\"1003\" data-end=\"1069\">What\u2019s the difference between the Neuro Alpha and Neuro Gamma?<\/strong><\/h3>\n<ul data-start=\"1072\" data-end=\"1585\">\n<li data-start=\"1072\" data-end=\"1329\">\n<p data-start=\"1074\" data-end=\"1329\"><strong data-start=\"1074\" data-end=\"1089\">Neuro Alpha<\/strong>:<br data-start=\"1090\" data-end=\"1093\" \/>Stimulates <strong data-start=\"1106\" data-end=\"1135\">alpha brain wave activity<\/strong>, associated with <strong data-start=\"1153\" data-end=\"1168\">mental calm<\/strong>, <strong data-start=\"1170\" data-end=\"1184\">relaxation<\/strong>, and <strong data-start=\"1190\" data-end=\"1210\">stress reduction<\/strong>.<br data-start=\"1211\" data-end=\"1214\" \/>\u2192 <a class=\"\" href=\"https:\/\/www.brainstimjrnl.com\/article\/S1935-861X(21)00491-5\/\" target=\"_new\" rel=\"noopener\" data-start=\"1218\" data-end=\"1305\">View published abstract<\/a> on Alpha wave research.<\/p>\n<\/li>\n<li data-start=\"1331\" data-end=\"1585\">\n<p data-start=\"1333\" data-end=\"1585\"><strong data-start=\"1333\" data-end=\"1348\">Neuro Gamma<\/strong>:<br data-start=\"1349\" data-end=\"1352\" \/>Stimulates <strong data-start=\"1365\" data-end=\"1394\">gamma brain wave activity<\/strong>, correlated with <strong data-start=\"1412\" data-end=\"1421\">focus<\/strong>, <strong data-start=\"1423\" data-end=\"1442\">problem-solving<\/strong>, and <strong data-start=\"1448\" data-end=\"1472\">cognitive activation<\/strong>.<br data-start=\"1473\" data-end=\"1476\" \/>\u2192 <a class=\"\" href=\"https:\/\/www.nature.com\/articles\/s41598-019-42693-x.epdf\" target=\"_new\" rel=\"noopener\" data-start=\"1480\" data-end=\"1563\">Read peer-reviewed study<\/a> on Gamma stimulation.<\/p>\n<\/li>\n<\/ul>\n<blockquote data-start=\"1587\" data-end=\"1767\">\n<p data-start=\"1589\" data-end=\"1767\">\ud83d\udd2c <em data-start=\"1592\" data-end=\"1767\">Please note: Vielight technologies are still under clinical investigation and are not approved by any national regulatory authority for treating specific medical conditions.<\/em><\/p>\n<\/blockquote>\n<hr data-start=\"1769\" data-end=\"1772\" \/>\n<h3 data-start=\"1774\" data-end=\"1839\"><strong data-start=\"1778\" data-end=\"1837\">What\u2019s the difference between the Vielight 655 and 633?<\/strong><\/h3>\n<ul data-start=\"1840\" data-end=\"2146\">\n<li data-start=\"1840\" data-end=\"1898\">\n<p data-start=\"1842\" data-end=\"1898\">The <strong data-start=\"1846\" data-end=\"1862\">Vielight 655<\/strong> uses a <strong data-start=\"1870\" data-end=\"1895\">low-level laser diode<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1899\" data-end=\"2146\">\n<p data-start=\"1901\" data-end=\"2146\">The <strong data-start=\"1905\" data-end=\"1921\">Vielight 633<\/strong> uses a <strong data-start=\"1929\" data-end=\"1959\">light-emitting diode (LED)<\/strong>.<br data-start=\"1960\" data-end=\"1963\" \/>While <strong data-start=\"1971\" data-end=\"1981\">lasers<\/strong> have been historically more studied in PBM, <strong data-start=\"2026\" data-end=\"2034\">LEDs<\/strong> are gaining traction due to their <strong data-start=\"2069\" data-end=\"2087\">safety profile<\/strong>, <strong data-start=\"2089\" data-end=\"2111\">cost-effectiveness<\/strong>, and <strong data-start=\"2117\" data-end=\"2145\">growing body of evidence<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2148\" data-end=\"2151\" \/>\n<h3 data-start=\"2153\" data-end=\"2235\"><strong data-start=\"2157\" data-end=\"2233\">I have the Vielight 810 but want to upgrade to the Neuro. What can I do?<\/strong><\/h3>\n<p data-start=\"2236\" data-end=\"2500\">If it has been <strong data-start=\"2251\" data-end=\"2273\">less than 6 months<\/strong> since you purchased the Vielight 810, you&#8217;re eligible for an <strong data-start=\"2335\" data-end=\"2349\">80% refund<\/strong> under our satisfaction guarantee. This can be applied toward the purchase of a <strong data-start=\"2429\" data-end=\"2459\">Neuro Alpha or Neuro Gamma<\/strong>.<br data-start=\"2460\" data-end=\"2463\" \/><a class=\"\" href=\"https:\/\/www.vielight.com\/contact-us\/\" target=\"_blank\" rel=\"noopener\" data-start=\"2463\" data-end=\"2478\">Contact us<\/a> to start the process.<\/p>\n<hr data-start=\"2502\" data-end=\"2505\" \/>\n<h3 data-start=\"2507\" data-end=\"2551\"><strong data-start=\"2511\" data-end=\"2549\">Which intranasal unit is the best?<\/strong><\/h3>\n<p data-start=\"2552\" data-end=\"2623\">There\u2019s no single &#8220;best&#8221; unit \u2014 the ideal device depends on your goals:<\/p>\n<ul data-start=\"2625\" data-end=\"2869\">\n<li data-start=\"2625\" data-end=\"2735\">\n<p data-start=\"2627\" data-end=\"2735\"><strong data-start=\"2627\" data-end=\"2649\">Vielight 633 \/ 655<\/strong>:<br data-start=\"2650\" data-end=\"2653\" \/>Target <strong data-start=\"2662\" data-end=\"2683\">systemic wellness<\/strong>, <strong data-start=\"2685\" data-end=\"2704\">immune function<\/strong>, and <strong data-start=\"2710\" data-end=\"2735\">cardiovascular health<\/strong><\/p>\n<\/li>\n<li data-start=\"2736\" data-end=\"2869\">\n<p data-start=\"2738\" data-end=\"2869\"><strong data-start=\"2738\" data-end=\"2782\">Vielight 810 \/ Neuro Alpha \/ Neuro Gamma<\/strong>:<br data-start=\"2783\" data-end=\"2786\" \/>Focus on <strong data-start=\"2797\" data-end=\"2813\">brain health<\/strong>, <strong data-start=\"2815\" data-end=\"2837\">mental performance<\/strong>, and <strong data-start=\"2843\" data-end=\"2869\">neurocognitive support<\/strong><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2871\" data-end=\"2955\">If you&#8217;re unsure which device fits your needs, <a class=\"\" href=\"https:\/\/www.vielight.com\/contact-us\/\" target=\"_blank\" rel=\"noopener\" data-start=\"2918\" data-end=\"2932\">reach out<\/a> \u2014 we\u2019re happy to help.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-da378f1d9a22d3665 fusion-toggle-has-divider\" style=\"--awb-title-color:#03a9f4;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_da378f1d9a22d3665\"><a aria-expanded=\"false\" aria-controls=\"da378f1d9a22d3665\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-414-1\" data-target=\"#da378f1d9a22d3665\" href=\"#da378f1d9a22d3665\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Device-Related Problems<\/span><\/a><\/h4><\/div><div id=\"da378f1d9a22d3665\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_da378f1d9a22d3665\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<h3 data-start=\"126\" data-end=\"204\"><strong data-start=\"130\" data-end=\"202\">I don\u2019t see any light in the 810 nm nose applicator. Is this normal?<\/strong><\/h3>\n<p data-start=\"205\" data-end=\"350\">Yes, this is <strong data-start=\"218\" data-end=\"239\">completely normal<\/strong>. The 810 nm wavelength is in the <strong data-start=\"273\" data-end=\"296\">near-infrared (NIR)<\/strong> range and is <strong data-start=\"310\" data-end=\"330\">nearly invisible<\/strong> to the naked eye.<\/p>\n<p data-start=\"352\" data-end=\"619\">Some users mistakenly assume the device is faulty because the light appears dim or disappears when viewed at certain angles.<br data-start=\"476\" data-end=\"479\" \/>In reality, the <strong data-start=\"495\" data-end=\"522\">power density is the strongest in the field of brain photobiomodulation<\/strong>, even though the light is barely visible. This is a key characteristic of therapeutic NIR light.<\/p>\n<hr data-start=\"621\" data-end=\"624\" \/>\n<h3 data-start=\"626\" data-end=\"705\"><strong data-start=\"630\" data-end=\"703\">My device seems faulty. Where do I send it for repair or replacement?<\/strong><\/h3>\n<p data-start=\"706\" data-end=\"790\">If you suspect a fault, please <strong data-start=\"737\" data-end=\"757\">contact us first<\/strong> so we can troubleshoot with you:<\/p>\n<ul data-start=\"792\" data-end=\"866\">\n<li data-start=\"792\" data-end=\"832\">\n<p data-start=\"794\" data-end=\"832\">\ud83d\udcde <strong data-start=\"797\" data-end=\"814\">North America<\/strong>: 1-877-355-8012<\/p>\n<\/li>\n<li data-start=\"833\" data-end=\"866\">\n<p data-start=\"835\" data-end=\"866\">\ud83d\udce7 <strong data-start=\"838\" data-end=\"847\">Email<\/strong>: <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"849\" data-end=\"866\">info@vielight.com<\/a><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"868\" data-end=\"939\">If the issue cannot be resolved and the device is still under warranty:<\/p>\n<ul data-start=\"940\" data-end=\"1092\">\n<li data-start=\"940\" data-end=\"993\">\n<p data-start=\"942\" data-end=\"993\"><strong data-start=\"942\" data-end=\"962\">Direct purchases<\/strong>: Return the unit to Vielight<\/p>\n<\/li>\n<li data-start=\"994\" data-end=\"1092\">\n<p data-start=\"996\" data-end=\"1092\"><strong data-start=\"996\" data-end=\"1029\">Authorized reseller purchases<\/strong>: Contact your reseller for return and replacement instructions<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1094\" data-end=\"1097\" \/>\n<h3 data-start=\"1099\" data-end=\"1183\"><strong data-start=\"1103\" data-end=\"1181\">There\u2019s no light from the intranasal applicator anymore. What should I do?<\/strong><\/h3>\n<p data-start=\"1184\" data-end=\"1266\">If your intranasal applicator isn\u2019t lighting up, there may be two possible causes:<\/p>\n<ol data-start=\"1268\" data-end=\"1734\">\n<li data-start=\"1268\" data-end=\"1437\">\n<p data-start=\"1271\" data-end=\"1437\"><strong data-start=\"1271\" data-end=\"1335\">The device was turned on before the applicator was connected<\/strong><br data-start=\"1335\" data-end=\"1338\" \/>\u2192 Turn the power <strong data-start=\"1358\" data-end=\"1365\">off<\/strong>, attach the applicator securely, and then turn the device <strong data-start=\"1424\" data-end=\"1430\">on<\/strong> again.<\/p>\n<\/li>\n<li data-start=\"1439\" data-end=\"1734\">\n<p data-start=\"1442\" data-end=\"1734\"><strong data-start=\"1442\" data-end=\"1507\">There\u2019s a green light on the control unit labeled \u201cAPP Fault\u201d<\/strong><br data-start=\"1507\" data-end=\"1510\" \/>\u2192 This indicates a <strong data-start=\"1532\" data-end=\"1553\">faulty applicator<\/strong>. If your product is still under warranty, your supplier will replace it.<br data-start=\"1626\" data-end=\"1629\" \/>\u2192 Out-of-warranty applicators can be purchased directly from <a class=\"\" href=\"https:\/\/www.vielight.com\" target=\"_new\" rel=\"noopener\" data-start=\"1693\" data-end=\"1733\">vielight.com<\/a>.<\/p>\n<\/li>\n<\/ol>\n<hr data-start=\"1736\" data-end=\"1739\" \/>\n<h3 data-start=\"1741\" data-end=\"1779\"><strong data-start=\"1745\" data-end=\"1777\">How long do the diodes last?<\/strong><\/h3>\n<p data-start=\"1780\" data-end=\"1984\">Vielight intranasal diodes are constructed using <strong data-start=\"1829\" data-end=\"1870\">transparent high-impact polycarbonate<\/strong> and are engineered for <strong data-start=\"1894\" data-end=\"1918\">long-term durability<\/strong>.<br data-start=\"1919\" data-end=\"1922\" \/>They are covered under a <strong data-start=\"1947\" data-end=\"1983\">one-year manufacturer\u2019s warranty<\/strong>.<\/p>\n<hr data-start=\"1986\" data-end=\"1989\" \/>\n<h3 data-start=\"1991\" data-end=\"2048\"><strong data-start=\"1995\" data-end=\"2046\">What kind of batteries do Vielight devices use?<\/strong><\/h3>\n<ul data-start=\"2049\" data-end=\"2202\">\n<li data-start=\"2049\" data-end=\"2110\">\n<p data-start=\"2051\" data-end=\"2110\"><strong data-start=\"2051\" data-end=\"2081\">Vielight 633, 655, and 810<\/strong>: Use <strong data-start=\"2087\" data-end=\"2108\">1.5V AA batteries<\/strong><\/p>\n<\/li>\n<li data-start=\"2111\" data-end=\"2202\">\n<p data-start=\"2113\" data-end=\"2202\"><strong data-start=\"2113\" data-end=\"2131\">Vielight Neuro<\/strong>: Comes with a <strong data-start=\"2146\" data-end=\"2177\">rechargeable battery system<\/strong> (charging unit included)<\/p>\n<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-73dc0afe07f8d26b0 fusion-toggle-has-divider\" style=\"--awb-title-color:#03a9f4;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_73dc0afe07f8d26b0\"><a aria-expanded=\"false\" aria-controls=\"73dc0afe07f8d26b0\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-414-1\" data-target=\"#73dc0afe07f8d26b0\" href=\"#73dc0afe07f8d26b0\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Health Policies<\/span><\/a><\/h4><\/div><div id=\"73dc0afe07f8d26b0\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_73dc0afe07f8d26b0\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><span style=\"color: #03a9f4;\"><strong>Do Vielight devices have FDA approval?<br \/>\n<\/strong><\/span>Vielight technology is <a href=\"https:\/\/www.accessdata.fda.gov\/scripts\/cdrh\/cfdocs\/cfRL\/rl.cfm?lid=884862&#038;lpcd=ILY\" target=\"_blank\" rel=\"noopener\">FDA registered<\/a> under the Medical Specialty of Physical Medicine and is supported by our audited FDA QS820 compliant quality system. The FDA have also categorized our devices as low-risk general wellness devices in accordance to the FDA&#8217;s draft on \u201cGeneral Wellness: Policy on Low Risk Devices\u201d &#8211; dated January 20, 2015. All Vielight devices have been independently T\u00dcV certified as safe for consumer use.<\/p>\n<p><span style=\"color: #03a9f4;\"><strong>Do Vielight devices have Health Canada approval?<br \/>\n<\/strong><\/span>The RX-Plus was used in a successful n=294 clinical trial for Covid-19 recovery.<br \/>\nWe received a Health Canada Medical Device license that covers all upper respiratory symptoms from viral infections as follows, &#8220;The Vielight RX Plus is intended to accelerate the recovery of upper respiratory symptoms in viral infections, such as COVID-19&#8221;<\/p>\n<ul>\n<li>Clinical trial results can be found here: https:\/\/medrxiv.org\/cgi\/content\/short\/2022.06.16.22276503v1<\/li>\n<li>Information on the Health Canada license can be found here: https:\/\/health-products.canada.ca\/mdall-limh\/information?companyId=136815&#038;lang=eng<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-257367be2755dbb28 fusion-toggle-has-divider\" style=\"--awb-title-color:#03a9f4;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_257367be2755dbb28\"><a aria-expanded=\"false\" aria-controls=\"257367be2755dbb28\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-414-1\" data-target=\"#257367be2755dbb28\" href=\"#257367be2755dbb28\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Financing<\/span><\/a><\/h4><\/div><div id=\"257367be2755dbb28\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_257367be2755dbb28\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<h3 data-start=\"134\" data-end=\"194\"><strong data-start=\"138\" data-end=\"192\">Are Vielight devices covered by medical insurance?<\/strong><\/h3>\n<p data-start=\"195\" data-end=\"484\">Generally, <strong data-start=\"206\" data-end=\"212\">no<\/strong>. Vielight devices are considered <strong data-start=\"246\" data-end=\"275\">wellness and experimental<\/strong> technologies and are <strong data-start=\"297\" data-end=\"312\">not covered<\/strong> by most insurance plans.<br data-start=\"337\" data-end=\"340\" \/>However, some <strong data-start=\"354\" data-end=\"406\">private or alternative health insurance policies<\/strong> may cover wellness-related devices. We recommend checking with your provider.<\/p>\n<p data-start=\"402\" data-end=\"569\">However, some <strong data-start=\"416\" data-end=\"462\">private or alternative insurance providers<\/strong> may offer reimbursement for wellness-related equipment. We recommend checking directly with your provider.<\/p>\n<blockquote data-start=\"571\" data-end=\"951\">\n<p data-start=\"573\" data-end=\"951\"><strong data-start=\"578\" data-end=\"600\">For U.S. Veterans:<\/strong><br data-start=\"600\" data-end=\"603\" \/>Vielight has partnered with the <strong data-start=\"635\" data-end=\"672\">Lovell Federal Health Care Center<\/strong> (VA) to support veterans&#8217; access to wellness technologies.<br data-start=\"731\" data-end=\"734\" \/>If you are a U.S. veteran receiving care through Lovell FHCC, you may be eligible for a Vielight device through this partnership.<br data-start=\"863\" data-end=\"866\" \/>Learn more and apply here: <a class=\"\" href=\"https:\/\/www.vielight.com\/veterans\" target=\"_new\" rel=\"noopener\" data-start=\"893\" data-end=\"951\">vielight.com\/veterans<\/a><\/p>\n<\/blockquote>\n<hr data-start=\"486\" data-end=\"489\" \/>\n<h3 data-start=\"491\" data-end=\"536\"><strong data-start=\"495\" data-end=\"534\">What payment methods do you accept?<\/strong><\/h3>\n<p data-start=\"537\" data-end=\"587\">We currently accept the following payment methods:<\/p>\n<ul data-start=\"588\" data-end=\"632\">\n<li data-start=\"588\" data-end=\"600\">\n<p data-start=\"590\" data-end=\"600\"><strong data-start=\"590\" data-end=\"598\">Visa<\/strong><\/p>\n<\/li>\n<li data-start=\"601\" data-end=\"619\">\n<p data-start=\"603\" data-end=\"619\"><strong data-start=\"603\" data-end=\"617\">MasterCard<\/strong><\/p>\n<\/li>\n<li data-start=\"620\" data-end=\"632\">\n<p data-start=\"622\" data-end=\"632\"><strong data-start=\"622\" data-end=\"632\">PayPal<\/strong><\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"634\" data-end=\"637\" \/>\n<h3 data-start=\"639\" data-end=\"691\"><strong data-start=\"643\" data-end=\"689\">What are your international shipping fees?<\/strong><\/h3>\n<p data-start=\"692\" data-end=\"942\">Our <strong data-start=\"696\" data-end=\"745\">international shipping rates are standardized<\/strong> for most countries.<br data-start=\"765\" data-end=\"768\" \/>If your country does not appear during checkout, please <strong data-start=\"824\" data-end=\"887\">contact us at <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"840\" data-end=\"885\">info@vielight.com<\/a><\/strong> and we\u2019ll provide specific shipping options and rates.<\/p>\n<hr data-start=\"944\" data-end=\"947\" \/>\n<h3 data-start=\"949\" data-end=\"1013\"><strong data-start=\"953\" data-end=\"1011\">Will I need to pay additional customs duties or taxes?<\/strong><\/h3>\n<p data-start=\"1014\" data-end=\"1085\">Customs duties and import taxes depend on your country\u2019s regulations.<\/p>\n<ul data-start=\"1086\" data-end=\"1337\">\n<li data-start=\"1086\" data-end=\"1211\">\n<p data-start=\"1088\" data-end=\"1211\">If you are located <strong data-start=\"1107\" data-end=\"1148\">outside the USA, Canada, or Australia<\/strong>, you <strong data-start=\"1154\" data-end=\"1161\">may<\/strong> be subject to additional charges upon delivery.<\/p>\n<\/li>\n<li data-start=\"1212\" data-end=\"1337\">\n<p data-start=\"1214\" data-end=\"1337\">We do take steps to <strong data-start=\"1234\" data-end=\"1268\">mitigate customs-related costs<\/strong> where possible, but the final responsibility lies with the customer.<\/p>\n<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-508fac7b07432b0cc fusion-toggle-has-divider\" style=\"--awb-title-color:#03a9f4;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_508fac7b07432b0cc\"><a aria-expanded=\"false\" aria-controls=\"508fac7b07432b0cc\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-414-1\" data-target=\"#508fac7b07432b0cc\" href=\"#508fac7b07432b0cc\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Distributors and Affiliates<\/span><\/a><\/h4><\/div><div id=\"508fac7b07432b0cc\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_508fac7b07432b0cc\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<h3 data-start=\"104\" data-end=\"149\"><strong data-start=\"108\" data-end=\"147\">Do you offer a partnership program?<\/strong><\/h3>\n<p data-start=\"150\" data-end=\"219\">Yes \u2014 Vielight offers two active, non-exclusive partnership programs:<\/p>\n<ul data-start=\"221\" data-end=\"407\">\n<li data-start=\"221\" data-end=\"301\">\n<p data-start=\"223\" data-end=\"301\"><strong data-start=\"223\" data-end=\"243\">Reseller Program<\/strong>: For businesses interested in selling Vielight devices.<\/p>\n<\/li>\n<li data-start=\"302\" data-end=\"407\">\n<p data-start=\"304\" data-end=\"407\"><strong data-start=\"304\" data-end=\"326\">Affiliates Program<\/strong>: For individuals or organizations who wish to refer others and earn commissions.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"409\" data-end=\"527\">These programs are ideal for health professionals, wellness advocates, and anyone passionate about photobiomodulation.<\/p>\n<p data-start=\"529\" data-end=\"626\">\ud83d\udd17 Learn more here: <a class=\"\" href=\"https:\/\/www.vielight.com\/business-partners\/\" target=\"_new\" rel=\"noopener\" data-start=\"549\" data-end=\"626\">vielight.com\/business-partners<\/a><\/p>\n<blockquote data-start=\"628\" data-end=\"846\">\n<p data-start=\"630\" data-end=\"846\">\ud83e\ude7a <strong data-start=\"633\" data-end=\"655\">For Practitioners:<\/strong><br data-start=\"655\" data-end=\"658\" \/>We also offer a dedicated program for clinicians and healthcare professionals.<br data-start=\"736\" data-end=\"739\" \/>Explore the benefits: <a class=\"\" href=\"https:\/\/www.vielight.com\/practitioners-program\/\" target=\"_new\" rel=\"noopener\" data-start=\"761\" data-end=\"846\">vielight.com\/practitioners-program<\/a><\/p>\n<\/blockquote>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-b76d9c49bd90529f1 fusion-toggle-has-divider\" style=\"--awb-title-color:#03a9f4;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_b76d9c49bd90529f1\"><a aria-expanded=\"false\" aria-controls=\"b76d9c49bd90529f1\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-414-1\" data-target=\"#b76d9c49bd90529f1\" href=\"#b76d9c49bd90529f1\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">About Shipping<\/span><\/a><\/h4><\/div><div id=\"b76d9c49bd90529f1\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_b76d9c49bd90529f1\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<h3><strong>How do you ship?<\/strong><\/h3>\n<p><strong>We ship globally to most countries. It takes 5 to 7 business days for your purchase to reach its destination<\/strong>, once your order has been processed.<\/p>\n<p>We ship via local postal services within Canada, Australia, and the United States, and internationally using private courier. Vielight does not charge taxes, but your local country&#8217;s customs agencies will reach out for any import taxes that they may be required to pay, and we are unable to waive any of these fees.\u2028\u2028The average shipping time for international orders may be longer depending on inspections by your local customs agency.<\/p>\n<h3><strong>What are the shipping requirements for each country?<\/strong><\/h3>\n<p><strong>USA:<\/strong> Deliveries of all Neuro, XPlus, Vagus, and other products with a power bank require an <strong>Adult Restricted Delivery Signature<\/strong>, where only the receiver can sign for delivery and proof of ID is required.<br \/>\n<strong>Canada:<\/strong> Deliveries to all Canadian addresses require <strong>presentation of an ID card at pick-up<\/strong>.<br \/>\n<strong>Australia:<\/strong> Deliveries to all Australian addresses require a <strong>delivery signature<\/strong>.<br \/>\n<strong>Outside of Australia, Canada, and the USA: Delivery Signature<\/strong> and <strong>payment of customs duty<\/strong> are required.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-ec40d4b2e2f027862 fusion-toggle-has-divider\" style=\"--awb-title-color:#03a9f4;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_ec40d4b2e2f027862\"><a aria-expanded=\"false\" aria-controls=\"ec40d4b2e2f027862\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-414-1\" data-target=\"#ec40d4b2e2f027862\" href=\"#ec40d4b2e2f027862\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Return policy<\/span><\/a><\/h4><\/div><div id=\"ec40d4b2e2f027862\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_ec40d4b2e2f027862\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<h3 data-start=\"122\" data-end=\"170\"><strong data-start=\"126\" data-end=\"168\">What is your return and refund policy?<\/strong><\/h3>\n<p data-start=\"171\" data-end=\"304\">We offer an <strong data-start=\"183\" data-end=\"197\">80% refund<\/strong> within <strong data-start=\"205\" data-end=\"217\">6 months<\/strong> of purchase if you\u2019re not satisfied with your Vielight device.<br data-start=\"280\" data-end=\"283\" \/>This applies only to:<\/p>\n<ul data-start=\"306\" data-end=\"397\">\n<li data-start=\"306\" data-end=\"348\">\n<p data-start=\"308\" data-end=\"348\"><strong data-start=\"308\" data-end=\"342\">Direct purchases from Vielight<\/strong>, or<\/p>\n<\/li>\n<li data-start=\"349\" data-end=\"397\">\n<p data-start=\"351\" data-end=\"397\"><strong data-start=\"351\" data-end=\"397\">Purchases from authorized global resellers<\/strong><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"399\" data-end=\"470\">To request a refund, please <strong data-start=\"427\" data-end=\"460\">contact the point of purchase<\/strong> directly.<\/p>\n<blockquote data-start=\"472\" data-end=\"554\">\n<p data-start=\"474\" data-end=\"554\">\ud83d\udd12 <strong data-start=\"477\" data-end=\"486\">Note:<\/strong> Intranasal applicators purchased separately are <strong data-start=\"535\" data-end=\"553\">non-refundable<\/strong>.<\/p>\n<\/blockquote>\n<hr data-start=\"556\" data-end=\"559\" \/>\n<h3 data-start=\"561\" data-end=\"599\"><strong data-start=\"565\" data-end=\"597\">Is there a product warranty?<\/strong><\/h3>\n<p data-start=\"600\" data-end=\"816\">Yes. All Vielight devices are backed by a <strong data-start=\"642\" data-end=\"661\">2-year warranty<\/strong> against defects in materials and workmanship.<br data-start=\"707\" data-end=\"710\" \/>If your device is found to be defective within this period, we will <strong data-start=\"778\" data-end=\"802\">repair or replace it<\/strong> at no charge.<\/p>\n<hr data-start=\"818\" data-end=\"821\" \/>\n<h3 data-start=\"823\" data-end=\"873\"><strong data-start=\"827\" data-end=\"871\">Important Notice on Unauthorized Sellers<\/strong><\/h3>\n<p data-start=\"874\" data-end=\"1006\">We <strong data-start=\"877\" data-end=\"895\">do not support<\/strong> or honor warranty\/refund claims for devices purchased through <strong data-start=\"958\" data-end=\"994\">unauthorized third-party sellers<\/strong>, including:<\/p>\n<ul data-start=\"1008\" data-end=\"1063\">\n<li data-start=\"1008\" data-end=\"1022\">\n<p data-start=\"1010\" data-end=\"1022\"><strong data-start=\"1010\" data-end=\"1020\">Amazon<\/strong><\/p>\n<\/li>\n<li data-start=\"1023\" data-end=\"1035\">\n<p data-start=\"1025\" data-end=\"1035\"><strong data-start=\"1025\" data-end=\"1033\">eBay<\/strong><\/p>\n<\/li>\n<li data-start=\"1036\" data-end=\"1063\">\n<p data-start=\"1038\" data-end=\"1063\">Other online marketplaces<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1065\" data-end=\"1129\">These products may be <strong data-start=\"1087\" data-end=\"1128\">counterfeit, stolen, or tampered with<\/strong>.<\/p>\n<blockquote data-start=\"1131\" data-end=\"1402\">\n<p data-start=\"1133\" data-end=\"1402\">\u26a0\ufe0f <strong data-start=\"1136\" data-end=\"1164\">Genuine Vielight devices<\/strong> bear the official <strong data-start=\"1183\" data-end=\"1202\">\u201cVielight\u201d logo<\/strong> and are only available through <strong data-start=\"1234\" data-end=\"1250\">Vielight.com<\/strong> or our <strong data-start=\"1258\" data-end=\"1282\">authorized resellers<\/strong>.<br data-start=\"1283\" data-end=\"1286\" \/>If you&#8217;re unsure whether your device is authentic, please <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"1346\" data-end=\"1384\">contact us<\/a> for verification.<\/p>\n<\/blockquote>\n<hr data-start=\"1404\" data-end=\"1407\" \/>\n<h3 data-start=\"1409\" data-end=\"1463\"><strong data-start=\"1413\" data-end=\"1461\">Do you charge any hidden or additional fees?<\/strong><\/h3>\n<p data-start=\"1464\" data-end=\"1579\">No. Neither Vielight nor our payment processor charges any fees beyond the total purchase amount shown at checkout.<\/p>\n<p data-start=\"1581\" data-end=\"1765\">However, <strong data-start=\"1590\" data-end=\"1618\">some credit card issuers<\/strong> may add <strong data-start=\"1627\" data-end=\"1647\">foreign exchange<\/strong> or <strong data-start=\"1651\" data-end=\"1685\">international transaction fees<\/strong>. These charges are imposed by your bank and are <strong data-start=\"1734\" data-end=\"1764\">not controlled by Vielight<\/strong>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:40px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"bwfblock_default_font":"","inline_featured_image":false,"footnotes":""},"class_list":["post-414","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.vielight.com\/wp-json\/wp\/v2\/pages\/414","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vielight.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.vielight.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.vielight.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vielight.com\/wp-json\/wp\/v2\/comments?post=414"}],"version-history":[{"count":0,"href":"https:\/\/www.vielight.com\/wp-json\/wp\/v2\/pages\/414\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.vielight.com\/wp-json\/wp\/v2\/media?parent=414"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}